About Our Pest Control Company

Bug PRO Florida is the top choice for pest control in Jacksonville, serving residential, commercial and government customers.

Bug PRO Florida is your hometown pest control service resource. We service residential, commercial and government customers throughout Northeast Florida with prompt, courteous service and that desire to go the extra mile for a job done right.

We do that with just the right mix of talent and technology to rid you of your most relentless pests. At the same time, we realize that “pest” is a relative term. So whether it’s termite treatment, rodent control, weeds or ants marching, burrowing or setting up camp on your turf, contact Bug PRO — WE’LL SEND THOSE BUGS PACKING!

Meet the professionals. Our technicians have over 75 years of combined experience and hold over 40 license and certifications. We know pest control!

About our Founders

Frances “Bootsie” Hanson and Tammi Waters combined their energy, vision and diverse talents to establish Bug PRO Florida in 2003. Their commitment to prompt, quality service with a personal touch has earned Bug PRO a loyal clientele throughout Northeast Florida.

Tammi Waters

Frances “Bootsie” Hanson, Co-Founder and President of Bug PRO Florida

Tammi is the Co-founder and President of Bug PRO Florida. She is a seasoned finance professional with nearly 20 years of accounting experience in the Jacksonville area. She is responsible for all aspects of fiscal management, forecasting and reporting for Bug PRO Florida. That includes oversight of the firm’s daily operations, as well as development of a comprehensive policy of internal controls and inventory management.

Along with her accounting responsibilities, Tammi oversees all corporate documentation requirements and renewals, licensing renewal schedules, government registrations and small business certifications. She identifies, reviews, and submits bids, technical proposals and associated documents and supports staff in the field when necessary.

Tammi has also provided the leadership to introduce and manage Bug PRO’s supporting technology. She has overseen the implementation of state-of-the-art mapping and GPS systems for dispatching and managing company equipment, Pest Control specific software for managing customer accounts, and in-vehicle mobile and wireless technologies for on-site customer support.

Frances “Bootsie” Hanson

Tammi Waters, Co-Founder and Vice President of Bug PRO Florida

Our leader for over eight years, Frances Hanson (“Bootsie”), passed away on November 26, of 2011 unexpectedly. Frances was born and raised in Jacksonville, Florida. She was a graduate of Terry Parker.

Frances had a true desire to learn and share her knowledge regarding the pest control industry. She was an Associate Certified Entomologist and was licensed in a total of five states during her career of twenty five years. You could always find her in the field educating our staff. She loved the hands on teaching approach!

Frances had a passion for Bug PRO Florida as a whole. We will cherish the memories of Frances and will miss her tremendously. Frances’ leadership and guidance will remain the foundation of the achievements Bug PRO can proudly stand behind. Her determination was the lifeblood of the company and although we will move forward, we will never forget the importance Frances placed in responsible service practices, the relationships built between the company and customers as well as our impact in the community.

I was so lucky to be a part of Bootsie’s life for twenty five years, and it was an honor and a privilege to learn under her leadership and industry skills for the last nine years. Now my goal is to let her live through me as I treasure her style and her “value” system. There are no words to express her passion for the pest control industry. She lived it and breathed it every day… she truly had a passion for her career and if you knew her you knew this! She will always live in my heart and her team will carry her legacy on! I’m positive that she is an angel now, and she is always smiling down on us!

—Tammi Waters

Frances Hanson!!!!
What great words many could say about this pioneer in the industry. Frances was known for her passion in her work at an expert level. Her memories will never leave us because she brought so much to the table. She was the kindest person, always willing to assist anyone in the business. She always wore a smile, even if she had to paint it on. She added “class” to Pest Management and was one of the first to embrace Integrated Pest Management. Never was the day when she would not get out in the field and drill a house side by side with the technician. Sometimes, she would just do the work herself! As the years went by, she advanced in every area of learning. She was so intelligent. Frances was a “Mentor” to many, including me. For that I am truly blessed!!!!!

—Linda Prentice

I was lucky enough to know Fran for just over 10 years. She taught me everything I know about the industry, and more. She was loved and respected by everyone she met, she treated everyone equally whether they were a CEO, or someone mopping the floor, you don't really see that in a lot of people but that is who she was. I miss her dearly and think about her every day.

—Charlie Johnson

I rarely see the caliper of knowledge, dedication, and commitment to the landscape and pest control industry that Fran had. She spent years on the UF/IFAS Commercial Horticulture Advisory Committee guiding our educational programs because she cared about the industry and was always willing to volunteer with a smile. She cared about her customers and developed programs that reflected her belief to be environmentally responsible. She will be greatly missed, but I know Bug PRO will continue to move forward with Fran’s vision and with the same passion for the industry and her customers.

—Erin E. Harlow

Frances was one of those rare people you meet that reminded you - through her words and actions, what this world COULD be like. The world is a little better off because she left a warm indelible footprint on this earth and within the hearts that she touched.

—Lloyd Smigel

Frances was a strong and unassuming leader in the pest control industry, committed to education and providing responsible pest control to her customers. I appreciated her willingness to share her time and expertise with anyone in need of it. I will mostly miss her smile and friendship.

—Faith M. Oi, Ph.D.


Bug PRO Florida participates in and contributes to the Florida Pest Management Association, Certified Pest Control Operators of Florida and of Georgia, the National Pest Management Association, the Entomology Society of America, the Duval County Extension Office, PLANET the Professional Landcare Network, and Quality Pro.

Tips and Resources

Keep the doors closed as much as possible to prevent flying and crawling pests from entering your home or office.

Bug Pro Florida's Tagline: Send Bugs Packing

©2010 Bug Pro Florida. All Rights Reserved.